Cookies Policy

1. What Are Cookies?

Cookies are small text files stored on your computer, smartphone, or internet-enabled device when visiting our website or web-based portals. Cookies allow our platform to recognize your device, maintain active user sessions, enhance security, and remember operational preferences.

2. Types of Cookies We Use

A. Strictly Necessary & Security Cookies

These essential cookies are mandatory for the basic functionality of our site, customer billing portal, speed test tools, and ISP software dashboards. They enable secure user login authentication, CSRF form protection, and load balancing across servers.

B. Performance & Analytical Cookies

These cookies gather anonymized usage statistics to help us monitor website load performance, diagnostic latencies, and traffic trends. This enables our engineering team to optimize user experience without identifying individual users.

C. Operational Preference Cookies

Preference cookies store choices such as language settings, geographical location inputs, and coverage check criteria so you do not need to re-enter details on repeat visits.

3. Data Protection & Third-Party Cookies

Dhanote IT Park Private Limited does NOT sell, rent, or trade subscriber cookie data to third-party advertisers. We utilize trusted, industry-standard infrastructure tools (such as Google Fonts and web analytics) that operate under strict privacy controls.

4. Managing & Disabling Cookies

You have full control over cookie preferences. Most web browsers allow you to modify cookie settings, block third-party cookies, or clear browser cookies at any time via your browser settings menu (Google Chrome, Mozilla Firefox, Safari, Microsoft Edge).

Note: Disabling essential security cookies may impact website functionality and prevent active logins to subscriber portals.

5. Policy Updates

We may update this Cookies Policy periodically to reflect technological changes, security enhancements, or legal requirements. Updated policies will be posted immediately on this page.